Frequently Asked Questions
Shokz headphones are designed with minimal sound leakage thanks to advanced acoustic engineering. At normal listening volumes, others nearby generally cannot hear your music. If you turn up the volume to very high levels in a quiet environment, a faint sound may be noticeable. For the best privacy, keep the volume at a comfortable, moderate level.
Yes, Shokz headphones are equipped with high-quality microphones and noise-cancelling technology, making them great for phone calls. You can take calls hands-free, and the open-ear design allows you to hear your environment while talking. This is especially useful for multitasking or staying aware during conversations at work, while walking, or during outdoor activities.
Shokz offers several waterproof and water-resistant models. For example, the Shokz OpenSwim is fully waterproof and can be submerged for swimming, while other models have varying degrees of sweat and water resistance, ideal for running or intense workouts. Always check the specific model’s IP rating for details before using in wet conditions.
Bone conduction technology transmits sound vibrations through your cheekbones, directly to your inner ear, bypassing the eardrum. This means your ear canal remains open, letting you hear ambient sounds while enjoying music or calls. The result is a comfortable listening experience that keeps you aware of your surroundings and is suitable for people with certain types of hearing loss.
Yes, bone conduction is widely regarded as safe for daily use. Shokz headphones use gentle vibrations that are not harmful to your hearing or your bones. Since your ear canal remains open, there’s less risk of ear infections or discomfort. Bone conduction has even been used in medical devices for people with hearing challenges, showing its safety and reliability.
Shokz headphones can benefit many people with certain types of hearing loss, particularly those affecting the outer or middle ear. Since the sound bypasses the eardrum and travels directly to the inner ear via bone conduction, users with conductive hearing loss may find improved clarity and enjoyment with Shokz headphones. For best results, consult your hearing specialist.






